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1300 473 528Our Centres

FREE*

50 minutes a session

*up to 10 sessions free with a valid GP referral and mental health treatment plan
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FREE*
*up to 10 sessions free with a valid GP referral and mental health treatment plan

Why choose an Interrelate online psychologist

For 100 years, Interrelate has been a trusted name in Australian mental health and relationship support. As a not-for-profit, we're purpose-driven – not profit-driven. Here's why thousands of Australians choose us for online psychology. 

Icon for FREE with a mental health treatment plan* in Why choose an Interrelate online psychologist

FREE with a mental health treatment plan*

With a valid GP referral, your online psychology sessions can be bulk billed – meaning you pay nothing out of pocket. Access professional support for up to 10 sessions per calendar year, without cost getting in the way. 

Icon for Access support wherever you are in Why choose an Interrelate online psychologist

Access support wherever you are

Whether you're at home, at work or living in a regional area, psychology online puts qualified support within reach. Distance is no longer a barrier to quality care – and with Interrelate’s wraparound services all in one place, you'll have everything you need.

Icon for No subscriptions, no surprises in Why choose an Interrelate online psychologist

No subscriptions, no surprises

Unlike some online psychology platforms, you won’t be locked into ongoing fees, memberships or contracts. Book sessions as you need them and pay only for the care you receive – professional support with no strings attached.

Icon for Local Australian psychologists  in Why choose an Interrelate online psychologist

Local Australian psychologists 

Our Australian-based online psychologists are fully accredited and deeply familiar with the local healthcare system. Your GP referral is seamlessly supported, and your care is grounded in the standards and values that matter here.

How to book an online psychology appointment

How to Book Your First Session tile image 1

Book your appointment

  • Browse our team profiles and choose the online psychologist who feels right for you. 
  • Book your appointment via our online portal.
  • For next available appointments, select View Availability for All Providers when in the portal
Book now
How to Book Your First Session tile image 2

Get a mental health treatment plan

  • Visit your GP and ask for a Mental Health Treatment Plan and referral.
  • This unlocks Medicare rebates and means your sessions could cost you nothing out of pocket.
  • Already have one? Great – just share the details when you book and you're ready to go. 
Message us
How to Book Your First Session tile image 3

Begin your session

  • Join from wherever you are - all you need is a device with a camera and microphone.
  • For the best session experience, use Zoom, but you can also attend via web browser. 
  • To begin your session, click on the link provided on your appointment confirmation email or via the my appointments section in our portal.
Join via our portal

You're not alone. We can help with

Anxiety

Whether it’s everyday worry or something that’s starting to take over, if you’re looking for online psychologists for anxiety, our team is here.

Depression

If you're feeling persistently low, flat or disconnected, talking to a psychologist online can be a powerful first step toward feeling like yourself again.

ADHD

Our psychologists can support you with assessment, strategies and ongoing care to help you navigate focus, organisation and the everyday challenges that come with ADHD.

Bipolar Disorder

Managing bipolar disorder is an ongoing journey – our online psychologists provide consistent, evidence-based support to help you maintain stability and quality of life.

Stress

When stress becomes overwhelming or begins to affect your health and relationships, our psychologists can help you identify the causes and develop lasting coping strategies.

Trauma

Whether recent or long-standing, trauma deserves careful, specialised support – our online psychologists are experienced in helping you process difficult experiences safely.

Anger

If anger is affecting your relationships or daily life, our psychologists can help you understand what’s driving it and develop healthier ways to respond.

OCD

Our online psychologists use evidence-based approaches to help you manage intrusive thoughts and compulsive behaviours so they no longer run the show.

Addiction

We provide compassionate, non-judgmental support for people navigating addiction, helping you understand the patterns behind it and work toward lasting change.

Autism

Our psychologists offer tailored support for autistic adults and young people, helping with emotional regulation, relationships, communication and everyday wellbeing.

Some of the therapies we offer

CBT therapy

Looking for a Cognitive behavioural therapy (CBT) psychologist online? With all Interrelate has to offer, our online clinical psychologists will take a holistic approach to best meet your needs.

ACT therapy

Interrelate’s online psychologists in Australia offer Acceptance and commitment therapy (ACT) as part of a holistic approach to best meet your needs. Book a psychologist online today.

EMDR therapy

Our online psychologists specialise in trauma psychology using eye movement desensitisation and reprocessing therapy (EMDR). With all Interrelate has to offer, we'll take a holistic approach to best meet your needs.

We're here to help everyone

FREE: Bulk bill*

Most popular

$0 / session*

  • Visit your GP and ask for a Mental Health Treatment Plan and referral.
  • Up to 10 sessions per year with Medicare bulk billing.
  • Access to qualified online psychologists and mental health social workers.

FREE: NDIS, WorkCover & Veterans (DVA)**

$0 / session**

  • Eligible if you are a DVA cardholder, NDIS self-managed or plan-managed, or referred via WorkCover.
  • We’ll guide you through the referral process so you know exactly what to bring.
  • Not sure if you’re eligible? Give us a call, and we’ll help you find out.

Self funded

From $146 / session

  • Get started right away – no GP referral required.
  • Full choice of psychologists and mental health specialists from our team.
  • See fee schedule for all pricing options

 

Bulk billing available via Medicare rebate with a valid GP referral and mental health treatment plan. Conditions apply. See our fee schedule for more details.

** Eligibility conditions apply. Contact us to confirm your funding pathway. See our fee schedule for more details.

Meet Our Team

Crawford James
With over 30 years of experience, Crawford has provided therapeutic services to clients in both public and private settings. Her areas of expertise encompass a wide range of interpersonal issues, including anxiety, depression, trauma, grief and loss, workplace stressors, and domestic violence. She also specialises in addressing ante and postnatal depression. Crawford tailors her approach to meet the individual needs of her clients and utilises a variety of evidence-based treatments such as Cognitive Behavioral Therapy (CBT), Emotion-Focused Therapy (EFT), Narrative Therapy, Mindfulness, and Sensorimotor Therapy. Crawford is registered with the Australian Health Practitioner Regulation Agency (AHPRA), the Australian Psychological Society (APS), and the Australian and New Zealand Mental Health Association. Additionally, she is a registered Medicare Provider.
Psychologist

Crawford James

Dr. Aaron Simpson
Aaron, (preferred pronouns – he/him), is a Clinical Psychologist and works with adults and young people (+16) with a range of mental health presentations. Aaron is dedicated to working alongside people to achieve their mental health and wellbeing goals. Aaron has a Doctorate in clinical psychology. He has also worked in leadership roles in both the private and non-profit sectors. Aaron enjoys working alongside young people and adults experiencing a range of mental health conditions, including anxiety, depression, co-existing mental health & substance use problems, trauma and posttraumatic stress disorder, adjustment to change, work related stress, and hoarding disorder. Aaron is skilled in a variety of evidence based therapeutic approaches, including cognitive behavioural therapy, schema-focussed cognitive therapy, acceptance and commitment therapy, eye movement desensitisation and reprocessing, motivational interviewing, and psychodynamic psychotherapy. Aaron is a warm and personable mental health clinician and is committed to helping people achieve their goals. Aaron is a Member of the Australian Psychology Society and Medicare accredited.
Clinical Psychologist

Dr. Aaron Simpson

Tania Oliver
Tania Oliver has a wealth of experience and expertise in the field of mental health social work. With a background in dance, fitness, business, and sport, Tania brings a unique perspective to her therapeutic approach, tailored to the specific needs of her clients. Tania draws on a range of therapeutic techniques, including Cognitive Behaviour Therapy and Mindfulness, to help clients manage weight, addiction, performance, and overall wellbeing. Her compassionate and professional approach creates a warm, encouraging environment for clients to explore their strengths and work towards fulfilling lives. Tania is committed to helping clients achieve their wellness goals, and her expertise and experience make her an excellent choice for anyone seeking mental health support.
Mental Health Social Worker

Tania Oliver

Hoa Nguyen
Hoa is a passionate and dedicated Accredited Mental Health Social Worker with over 23 years of experience. Her career journey has been focused on working with children and families to build capacity for care, protection, and wellness, as well as supporting survivors of sexual assault/abuse to regain their voice and empowerment. As a bilingual professional, Hoa possesses exceptional clinical experience and has provided counselling and clinical supervision in a range of healthcare and trauma response settings. Hoa's areas of expertise include working with individuals who have experienced trauma, sexual violence and abuse, loss and grief, anxiety, depression, vicarious trauma, and compassion fatigue management. Her approach is characterised by genuineness, respectfulness, and a deep commitment to empowering others to achieve healing and reach their fullest potential.
Mental Health Social Worker

Hoa Nguyen

Commonly Asked Questions

As experts in relationships we know there may be times when you need to seek additional support. With the support of one of our psychologists we can help uncover the why, providing understanding and strategies so you can make positive moves forward.

You may benefit from our experienced and specialised team of psychologists and mental health specialists if you are:

  • feeling anxious or have frequent worried thoughts
  • depressed, feel stuck in the past or have a general lack of joy or motivation. You may be withdrawing from life
  • experiencing overwhelming feelings of grief or loss over a loved one, a relationship or a significant life event
  • unable to shift persistent feelings of overwhelm or stress
  • feeling emotional discomfort, your emotions may be too strong or not there at all. You may be struggling and not able to find healthy outlets to express them
  • struggling with addiction or substance abuse

As a not-for-profit provider we believe everyone should have access to accessible and affordable psychological care and are determined to ensure that I relate. Health is care you can relate to. We achieve this by ensuring your care is:

Affordable

We are committed to providing affordable mental health care and support services and can offer you low cost telehealth psychological support. If for any reason our fees are preventing you seeking support you can request for a fee review to bulk bill your service with a valid mental health care plan. See our fees for more details

Accessible

We offer help to all whether you reach out to us directly (self-referral), are referred to us by your GP with a mental health care plan or via an insurance claim including workers compensation. We also don't want you to be limited by the availability of mental health support services in your local area so save on travel and wait time and receive quality support at a time and place that works for you, either online or via phone. Online support is provided via a high-quality conferencing system, using either your mobile, computer or tablet, secured with end-to-end encryption to ensure your privacy.

Effective

The I relate. Health team are highly qualified, experienced, and skilled allied health clinicians, counsellors and clinical psychologists who deliver evidence informed online mental health care. Research consistently shows that for most mental health conditions online psychological support is as effective as in-person. Similarly, people’s overall satisfaction with telehealth is comparable to in-person appointments.

You do not need a referral to access services from I relate. Health however to access Medicare rebates for psychological support you will need a mental health treatment plan from your GP. 

 

Deciding on who is best to help you is a personal choice so to help meet your needs our team is made up of clinical psychologists and mental health social workers. We also provide access to Interrelate's relationships counsellors. For details on the differences between a psychologist and mental health social worker, please read the questions below.

If you're struggling to find the right practitioner to support you our team can help you make the right decision so don't hesitate to call us on 1300 473 428 or book a free 10 minute service insight session.

In Australia, psychology is a regulated profession and includes registered psychologists and clinical psychologists. They are accredited by the Psychology Board of Australia, which is part of the Australian Health Practitioner Regulation Agency (AHPRA). At a minimum all psychologists complete a 6-year sequence of university studies and supervised training. A Clinical Psychologist has completed an advanced training program in the form of either a Masters or Doctorate qualification plus a program of supervised practice.

Psychologists are trained in the science of how people think, feel, behave and learn. Psychologists have specialist skills and expertise in assessing, diagnosing, and treating moderate to severe mental health conditions.

Book a Psychologist

Accredited Mental Health Social Workers are highly trained and skilled allied health professionals, meeting some of the highest standards of professional regulation in Australia. They are recognised providers with Medicare and deliver clinical social work services in mental health settings, utilising a range of evidence-based counselling. Mental Health Social Workers provide a unique contribution to mental health care by their holistic approach to working with a person.

The Australian Government's Better Access Initiative provides Medicare rebates to access psychological support from a psychologist or mental health social worker.

To access these rebates you will need a Mental Health Treatment Plan which is issued by your GP, psychiatrist or paediatrician, written collaboratively between you and your doctor outlining your mental health goals and treatment options.

With a valid Mental Health Care Plan and referral to I relate. Health, you can claim up to 10 individual Medicare subsidised sessions each calendar year leaving a gap fee to pay of only $60 per session.

If you're unable to book in a session with your GP prior to your first session we can accept a Mental Health Treatment Plan at any point and you'll receive the payment assistance from your next session.

You do not need a referral to access services from I relate. Health however to access Medicare rebates for psychological support you will need a mental health treatment plan from your GP. 

To access Medicare rebates, you need a current Mental Health Treatment Plan from your GP. This will allow you to claim up to 10 individual psychological counselling sessions each calendar year.

All plans must be dated on or before the date of your session (and must be accompanied by a valid referral). Mental Health Treatment Plans and GP referrals cannot be backdated.

After each session I relate. Health process eligible Medicare rebates via an electronic claim system. Medicare will then pay your rebate into either (a) the account of the card you used to pay, or (b) the bank account you have pre-registered with Medicare.

As a not-for-profit provider of relationship services we believe it is important that everyone has access to accessible and affordable psychological care when they need it most. I relate. Health is our psychological telehealth service, a team of highly qualified, experienced and skilled psychologists and mental health specialists who deliver evidence informed mental health care.

We ensure it is accessible by providing online and phone consultations only with appointments often available within a few days. We keep it affordable by maintaining a low gap fee of only $60 per session with a valid Mental Health Care Plan, with bulk billing options available if fees would prevent your patient seeking support. 

For nearly 100 years we have been championing better mental health and strong relationships for all Australians. We work with over 100,000 clients annually through our range of counselling and mental health programs, aiding individuals and families through life's more challenging times. Proudly, all profits generated by I relate. Health's are channeled to Interrelate, enabling further support to communities in need.

Click here for more information on referring to I relate. Health

To help simplify the referral process we encourage you to email the referral directly to us. Provide your patient with an I relate. Health postcard so they can scan the QR code and book their appointment with us at a time that suits them best.

We would be delighted to send you a referral pack which includes 50 referral cards for your patients plus a poster for your practice. To request a pack please complete thisform.

We are also able to take referrals from your patient directly. Please ensure you include our website on your referral.

Yes! We can take direct referrals to our service without you contacting us. To simplify your referral process, we would be delighted to send you a free referral pack which includes 50 referral cards for your patients plus a poster for your practice. Referral cards have some information for your clients as well as a QR code to take them directly to booking.

To attain your referral pack please complete a referral pack form located on this page.

We can deliver psychological support to some people under WorkCover funding. Please get in touch with us to discuss your options

Call us on 1300 473 528 or email: referral@interrelate.org.au

Anyone seeking psychological support can access I Relate. Health. We support children aged 8 and above, young people, adults, couples, families and organisations seeking support for employees.

Please note that children aged under 16-years will need consent from either a parent or guardian to receive support.

I relate. Health is not suitable for people who require emergency or crisis intervention. If you require immediate support please call emergency services on 000 or Lifeline on 13 11 14.

Yes, I relate. Health services are available Australia wide as all services are delivered via telehealth. Telehealth is health care that you can access online or over the phone using either your mobile, tablet or computer.

No, all I relate. Health services are delivered via telehealth with appointments available online or over the phone.

Please be assured that telehealth services provide a high standard of care with research consistently showing  that for most mental health conditions psychological support provided via telehealth are just as effective as face-to-face. Similarly, people's overall satisfaction with telehealth is comparable to face-to-face appointments.

If you or someone you know is experiencing a crisis, visit your nearest hospital emergency department or contact one of the 24/7 mental health support services such as Lifeline on 13 11 14. 

If a life is in danger call 000 immediately.

We have found the right balance between affordability and meeting the operating costs of our service. Our psychological counselling appointments start from $60 per session if you have a referral from your GP and Mental Health Treatment Plan. To find our more about our fees click here.

If for any reason our fees are preventing you seeking support you can request for a fee review to bulk bill your service provided you have a valid mental health care plan*. To apply for bulk billed services either  message us or call 1300 473 528 to discuss further options.

*Bulk billed psychological support must have a mental health treatment plan and valid referral.

We can deliver psychological support to people who either self-manage or plan manage their NDIS funding. Unfortunately, we do not accept referrals for agency managed clients.

If you would like to discuss a potential NDIS funded referral, please get in touch (call us on 1300 473 528 or email: referral@interrelate.org.au).

To process NDIS services, we require your NDIS number, a copy of your plan (so we can service against the appropriate line item) and invoicing details. The fee for NDIS funded clients is aligned to the NDIS schedule of fees so there are no out-of-pocket costs for NDIS funded clients.

Please contact your Local Area Coordinator to learn more about accessing the NDIS or accessing psychological support in your NDIS Plan.

We can deliver psychological support to people with DVA funding, please get in touch with us to discuss your options

Call us on 1300 473 528 or email: referral@interrelate.org.au

 

Yes. I relate. Health can provide  psychological support services to children aged 8 and above. Please note that children aged under 16 years will need consent from either a parent or guardian.

Feedback

We are here to help you and your family reach the best outcome for your situation. If you have any feedback regarding your experience we encourage you to speak with your counsellor, mediator or case worker or reach out to us directly using our message form via the button below.

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