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If you're thinking of separating we are here to help. We have support services available to provide you with tailored care to meet your unique needs. We understand it is common to feel overwhelmed so to help consider where you're at, we've put together this quick guide to help you get there.

 

If You Want to Continue the Relationship...

If you believe the relationship has the potential to keep moving forward, couples counselling can be a highly beneficial place to start. Relationships take practice, and if you are both willing to be open and vulnerable new skills can be learnt to restore and enhance the connection you have built together. The beauty of couples counselling is that you have a safe space with an experienced counsellor to be open, as you learn how to best work together and move through any challenges.

 

Support for You...

Maintaining your own mental health is a priority wherever you are in your relationship. Building resilience is key to looking after yourself especially during times of change and will have positive flow-on effects for those around you including your children. We recommend speaking with one of our specialised counsellors who can provide expert advice and practical strategies to help you along this journey. We also have specialist support available if family and domestic violence is involved.

 

Support for Your Children...

Ensuring your children have access to professional support during times of upheaval and change gives them the opportunity to talk about how they are feeling and process their emotions in a safe and non-judgemental space. We offer counselling for young people in-person and online so your child has a place to go when they need to speak with someone.

 

You Want to Separate - Where to Next?

If you have decided that separation is the right option for you then the questionnaire guide below will help you work out where you are on your separation journey, providing you suggestions on the best next steps. 

Where Are You on Your Mediation Journey?

Select your journey

Please contact our client experience team as soon as possible to discuss your situation. We will need to see a copy of the Court Orders so please have them with you at the time of your call.

I am concerned about mine and my children's immediate safety

If you are in immediate danger please call the police on 000 or the Domestic and
Family Violence Counselling Line on 1800 737 732 for 24hr support.

I have legal advice

It is possible to separate without lawyers or going to court but we always recommend you do obtain some legal advice so you are aware of your rights.

You can still proceed to mediation without it.

I have children and/or shared property and finance with my ex-partner

Mediation may not be needed. If you would like any further support with your separation, please don't hesitate to call our client experience team.

I have been able to come to an agreement with my ex-partner
I need support in finalising or modifying this agreement

It's great that you have been able to reach an agreement. If you would like any further support with your separation, please don't hesitate to call our client experience team.

I would like support with

It looks like mediation might be the most suitable option for you right now. Please contact us to arrange an intake appointment.

It looks like property/ finance mediation might be the most suitable option for you right now. Please contact us to arrange an intake appointment.

It looks like mediation might be the most suitable option for you right now. Please contact us to arrange an intake appointment.

It looks like talking with our client experience team might be helpful. Contact us and let us help you find the right path for you.

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Here for you

Regardless of where you are on your separation journey, please be assured you are not alone. If you are unsure or would like to speak with someone please don't hesitate to call our friendly client experience team on 1300 473 528 and they will help connect you to the right services for you.