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Enquire or request a referral pack

*All services for clients are $60 with a valid Mental Health Treatment Plan.

Enquire or request a referral pack
*All services for clients are $60 with a valid Mental Health Treatment Plan.

I relate. Health is Your Experienced Mental Health Care Partner

As a not-for-profit provider of relationship services we believe it is important that everyone has access to accessible and affordable psychological care when they need it most. I relate. Health is our psychological telehealth service, a team of  highly qualified, experienced and skilled psychologists and mental health specialists who deliver evidence informed mental health care.

We ensure it is accessible by providing online and phone consultations only with appointments often available within a few days. We keep it affordable by maintaining a low gap fee of only $60 per session with a valid Mental Health Care Plan, with bulk billing options available if fees would prevent your patient seeking support.  

How to Refer

To help simplify the referral process we encourage you to email the referral directly to us. Provide your patient with an I relate. Health postcard so they can scan the QR code and book their appointment with us at a time that suits them best.

We would be delighted to send you a referral pack which includes 50 referral cards for your patients plus a poster for your practice. To request a pack please complete this form .

We are also able to take referrals from your patient directly. Please ensure you include our website on your referral.

Expertise You Can Trust

For nearly 100 years we have been championing better mental health and strong relationships for all Australians. We work with over 100,000 clients annually through our range of counselling and mental health programs, aiding individuals and families through life's more challenging times. Proudly, all profits generated by I relate. Health's are channeled to Interrelate, enabling further support to communities in need.

Commonly Asked Questions

As a not-for-profit provider of relationship services we believe it is important that everyone has access to accessible and affordable psychological care when they need it most. I relate. Health is our psychological telehealth service, a team of highly qualified, experienced and skilled psychologists and mental health specialists who deliver evidence informed mental health care.

We ensure it is accessible by providing online and phone consultations only with appointments often available within a few days. We keep it affordable by maintaining a low gap fee of only $60 per session with a valid Mental Health Care Plan, with bulk billing options available if fees would prevent your patient seeking support. 

For nearly 100 years we have been championing better mental health and strong relationships for all Australians. We work with over 100,000 clients annually through our range of counselling and mental health programs, aiding individuals and families through life's more challenging times. Proudly, all profits generated by I relate. Health's are channeled to Interrelate, enabling further support to communities in need.

Click here for more information on referring to I relate. Health

To help simplify the referral process we encourage you to email the referral directly to us. Provide your patient with an I relate. Health postcard so they can scan the QR code and book their appointment with us at a time that suits them best.

We would be delighted to send you a referral pack which includes 50 referral cards for your patients plus a poster for your practice. To request a pack please complete this form.

We are also able to take referrals from your patient directly. Please ensure you include our website on your referral.

Yes! We can take direct referrals to our service without you contacting us. To simplify your referral process, we would be delighted to send you a free referral pack which includes 50 referral cards for your patients plus a poster for your practice. Referral cards have some information for your clients as well as a QR code to take them directly to booking.

To attain your referral pack please complete a referral pack form located on this page.

We can deliver psychological support to some people under WorkCover funding. Please get in touch with us to discuss your options

Call us on 1300 473 528 or email: referral@interrelate.org.au

Anyone seeking psychological support can access I Relate. Health. We support children aged 8 and above, young people, adults, couples, families and organisations seeking support for employees.

Please note that children aged under 16-years will need consent from either a parent or guardian to receive support.

I relate. Health is not suitable for people who require emergency or crisis intervention. If you require immediate support please call emergency services on 000 or Lifeline on 13 11 14.

Yes, I relate. Health services are available Australia wide as all services are delivered via telehealth. Telehealth is health care that you can access online or over the phone using either your mobile, tablet or computer.

No, all I relate. Health services are delivered via telehealth with appointments available online or over the phone.

Please be assured that telehealth services provide a high standard of care with research consistently showing  that for most mental health conditions psychological support provided via telehealth are just as effective as face-to-face. Similarly, people's overall satisfaction with telehealth is comparable to face-to-face appointments.

If you or someone you know is experiencing a crisis, visit your nearest hospital emergency department or contact one of the 24/7 mental health support services such as Lifeline on 13 11 14. 

If a life is in danger call 000 immediately.

We have found the right balance between affordability and meeting the operating costs of our service. Our psychological counselling appointments start from $60 per session if you have a referral from your GP and Mental Health Treatment Plan. To find our more about our fees click here.

If for any reason our fees are preventing you seeking support you can request for a fee review to bulk bill your service provided you have a valid mental health care plan*. To apply for bulk billed services either message us or call 1300 473 528 to discuss further options.

*Bulk billed psychological support must have a mental health treatment plan and valid referral.

We can deliver psychological support to people who either self-manage or plan manage their NDIS funding. Unfortunately, we do not accept referrals for agency managed clients.

If you would like to discuss a potential NDIS funded referral, please get in touch (call us on 1300 473 528 or email: referral@interrelate.org.au).

To process NDIS services, we require your NDIS number, a copy of your plan (so we can service against the appropriate line item) and invoicing details. The fee for NDIS funded clients is aligned to the NDIS schedule of fees so there are no out-of-pocket costs for NDIS funded clients.

Please contact your Local Area Coordinator to learn more about accessing the NDIS or accessing psychological support in your NDIS Plan.

We can deliver psychological support to people with DVA funding, please get in touch with us to discuss your options

Call us on 1300 473 528 or email: referral@interrelate.org.au

 

Yes. I relate. Health can provide  psychological support services to children aged 8 and above. Please note that children aged under 16 years will need consent from either a parent or guardian.